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Privacy Policy

At Essential Health Supplies, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a better experience and improve our services. The types of information we may collect include:

  • Personal Information: This may include your name, address, email address, phone number, payment information, and any other information necessary to process orders and provide customer service.
  • Non-Personal Information: This includes browsing data such as IP address, browser type, device information, and usage data for website analytics and to improve our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To fulfill your orders, process payments, and deliver products.
  • Customer Support: To respond to inquiries, provide assistance, and resolve issues related to your account or orders.
  • Improving Services: To enhance the user experience on our website and improve our product offerings based on user feedback and behavior.
  • Marketing and Communications: To send you promotional offers, updates, and information about our products and services (you can opt out of marketing communications at any time).
  • Legal Compliance: To comply with legal obligations and resolve disputes if necessary.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure payment processing, and firewalls. Your sensitive financial information (such as credit card details) is never stored on our servers but processed through secure third-party payment gateways.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers or business partners who help us operate our website and deliver services to you. These third parties are required to keep your information confidential and secure. We may also disclose your information if required by law, to comply with legal obligations, or to protect the rights, property, and safety of Essential Health Supplies and its users.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons) to enhance your experience on our website. These technologies help us remember your preferences, track website usage, and analyze traffic patterns. You can control cookie settings in your browser, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the right to:

  • Access Your Information: You may request a copy of the personal information we hold about you.
  • Update or Correct Your Information: You can update or correct your personal information through your account or by contacting us.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by following the instructions in the email or by contacting us directly.
  • Delete Your Account: You may request to delete your account and personal information by contacting us. Please note that certain information may be retained for legal or business purposes.

7. Third-Party Links

Our website may contain links to third-party websites that are not controlled or operated by Essential Health Supplies. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our website and services after such changes, you accept the updated terms.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us