📞800-668-1308 Support@essentialhealthsupplies.com

Shipping and Returns Policy

At Essential Health Supplies, we aim to provide fast and reliable service to ensure you get the products you need without delay. Please review our shipping and returns policy below.

Shipping Information

  • Processing Time: All orders are processed within 1-2 business days. Orders placed after 2:00 PM on weekdays or on weekends/holidays will be processed the next business day.
  • Shipping Time: We offer a standard shipping option, which typically delivers within 2 to 4 business days from the date of shipment. Delivery times may vary depending on your location and the carrier.
  • Shipping Costs: Shipping fees are calculated at checkout based on your order size and delivery location.
  • Shipping Restrictions: We currently only offer shipping within the United States. We do not ship to international addresses at this time.

Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order or received a damaged/defective item, our returns process is simple:

  • Return Window: You may return most items within 30 days of receiving your order for a full refund or exchange.
  • Return Eligibility: Products must be unused, in their original packaging, and in resalable condition. Certain items, such as opened medications, custom products, or perishable goods, may be non-returnable.
  • Return Process: To initiate a return, please contact our customer service team at [insert email] or [insert phone number] to receive return instructions and a return authorization.
  • Refunds: Once your return is received and processed, you will be refunded to your original payment method. Please note that shipping charges are non-refundable unless the return is due to an error on our part or a damaged item.
  • Exchanges: If you prefer an exchange for a different product, please contact us to arrange the exchange.

For any further questions or assistance, feel free to reach out to our customer service team at [insert contact details]. Thank you for shopping with Essential Health Supplies!